Returns & Exchanges
At Free Delivery, we want you to love your home as much as we do, which is why we offer a 30-day window for returns on all furniture and decor items. If your selection isn't the perfect fit, we provide a hassle-free process to ensure your space remains your sanctuary.
Initiate Your Request
Visit our online portal with your order number and email address to select the specific home items you wish to return or exchange.
Prepare the Package
Carefully pack your items in their original packaging, ensuring all hardware, assembly manuals, and protective padding are included to prevent damage during transit.
Schedule a Pickup
Download your prepaid shipping label and schedule a convenient home collection or drop off the package at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing